TinTint Privacy & Terms

1.  Recognition and Acceptance of Terms

TinTint provides related services within the website according to the Terms of Service.


1.1  By completing the registration process for TinTint membership or by starting to use the service, you indicate that you have read, understood and agreed to accept all contents of the Terms of Service.For individuals under the age of 18, they must obtain parental (or guardian) consent before continuing to use the service. If they continue to use the service, it is deemed that they have obtained the permission of their parents (or guardians).


1.2  TinTint reserves the right to modify or change the content of the agreement.The revised Terms of Service for TinTint membership services will be posted on the TinTint member service website.You agree to read them proactively,and the company will not notify users individually.


1.3  On the TinTint member service website, you agree to read them proactively, and the company will not notify users individually.


2.  Your Registration Obligations

When registering for the service, you agree to provide correct, up-to-date, and complete information about yourself and to maintain and promptly update your information.If there are any errors, falsehoods or lack of necessary information in the information you provide, TinTint has the right to suspend or terminate your account and refuse your use of the service.


3.  Protection of Children and Adolescents

TinTint supports the Children and Youth Welfare Act. When adolescents under the age of 18 but over the age of 12 use the service,their parents (or guardians) should be present throughout the process and have agreed to the contents of the terms of service.


4.  User's Legal Obligations and Commitments

You agree not to engage in any illegal activities or use the Service to infringe the rights of others, and you agree to comply with all relevant laws and international practices related to using the Internet, as well as any laws applicable to your country or region if you are not from Taiwan. Prohibited activities related to the Service include but are not limited to the following:


4.1  Disclosing or transmitting any defamatory, insulting, threatening, aggressive, indecent, obscene, pornographic, false, unlawful, or other illegal text, images, or any form of file.


4.2  Overly descriptive of gambling, drug use, drug trafficking, robbery, theft, kidnapping, murder, suicide processes, or other criminal acts.


4.3  The use of text, symbols, photos, pictures that contain strong portrayals of race, nationality, religion, political orientation, gender discrimination, hatred, terror, bloodiness, brutality, perversion, nudity, sexual innuendo, and other scenarios.


4.4  Infringing or damaging the reputation, privacy, trade secrets, trademark rights, copyright, patent rights, portrait rights, other intellectual property rights, and other rights of TinTint or others.


4.5  Violating the confidentiality obligations under applicable laws or this Agreement.


4.6  Impersonating or stealing others' accounts to use the Service.


4.7  Maliciously criticizing or transmitting computer viruses or other forms of malware, which TinTint regards as improper behavior.


4.8  Engaging in unauthorized commercial activities with TinTint.


4.9  Using messages, blogs, or other means on the Website or related services to disseminate marketing messages, advertisements, or other information that infringes on others' intellectual property rights or violates laws.


4.10  Behaviors that cause annoyance, displeasure, or violate general online etiquette for other users or third parties using the Service.


4.11  Other behaviors that are not in line with the intended use of the Service or that TinTint has legitimate reasons to believe are inappropriate.



5.  Service interruption or termination

TinTint will make every effort to ensure that your production data and personal information are properly encrypted during transmission, but the company assumes no responsibility for protection against personal communication network use or virus attacks. During the use of this service, TinTint reserves the right to change, suspend, or terminate the service at any time due to unforeseeable equipment failures, electronic communication service interruptions, maintenance and repair of electronic communication equipment, or other uncontrollable factors such as natural disasters. In the event of major incidents or restrictions, notice will be given separately.


6.  Personal Information Collection and Usage

6.1  Without your consent, we will not provide your personal information to any third party unrelated to the services of this website, only for the purpose of fulfilling order services and marketing statistical analysis. If there is a legitimate use, TinTint will fully explain during the event and only use it with your authorization and permission.


6.2  Do not lend, transfer to others, or share your account with others to ensure the security of your data. If there is a situation of theft, lending, or sharing of accounts, TinTint reserves the right to stop or terminate the account usage.


6.3  Collection purposes: to provide related services, marketing, customer management, membership management, and other marketing and promotional activities in cooperation with third parties. During the operation period, TinTint will process or use your personal information in Taiwan and overseas regions for specific purposes, such as the services or goods you need, and provide your personal information to your service or goods supplier in a secure and proper manner.


6.4  Personal information usage region: the location of our company's business operations and server hosting is currently in Taiwan.


6.5  Personal information usage period: the effective period of the website membership or the day when the website stops providing services; if not a member, it will be after the purpose of collecting personal information disappears.


6.6  Personal information usage object: our company and our company's commissioned partners (such as logistics, payment or activity gift and display manufacturers); if it is jointly collected by our company and other manufacturers, it will be stated in the joint collection event.


6.7  Personal information usage method: used within the scope of the collection purpose and in accordance with this privacy policy.


6.8  Exercise of personal data rights: according to Article 3 of the Personal Data Protection Act, you have the right to inquire or request access, request to produce a copy, request to supplement or correct, request to stop collecting, processing, or using, and request to delete your personal data.


6.9  Personal information selection and explanation: if our company indicates that the personal information collected is optional on the relevant webpage or document, it is only to provide you with a better experience using this website and does not affect your rights to use this website.


6.10  When you register for an account, use products, services, activities, or prizes related to TinTint's website, we will collect your personal identification information, and TinTint's website can also obtain personal information from business partners.


6.11  When you register as a member: we will collect your email address, and after you register or log in to the service, you can freely choose to fill in information such as your name, phone number, and address in order to receive personalized member services. If you choose to link your membership with a social account (such as Facebook, Google, LINE), it means that you agree to TinTint collecting your identity verification information and the account information you have set in that social account (such as email, personal profile picture, name, nickname, and birthday, etc.).


6.12  Our company will not provide your personal information to other government agencies,groups, individuals, or private companies unless:It's a legal investigation by judicial units or it's anecessary investigation by relevant authority agencies.


6.13  Review Process: When TinTint receives a request for user data from a government agency,we will first check if the request is legal and complies with laws and regulations before providingthe data. Government agency collecting and processing personal data should have a specificpurpose and comply with one of the three conditions stipulated in Article 15 of the PersonalData Protection Act: within the scope necessary for the execution of statutory duties, with thewritten consent of the data subject, or without infringing on the rights and interests of the datasubject.


6.14  Objection Rights: If TinTint thinks the government request is illegal or disputable, wereserve the right to object. We will handle it according to the law and seek legal advice if neededto protect users' rights.


6.15  Minimum Data Collection: TinTint follows the principle of collecting the least amount ofdata. Even with legitimate requests, we will only provide the minimum necessary data to protectusers' privacy.


6.16  Record Keeping: TinTint will keep detailed records of all government data requests,including our responses, legal reasoning, and involved participants. These records will be savedfor future review and as legal evidence if needed.


In addition to the above, TinTint's website will retain relevant records generated by the server when you browse or query the Internet, including the IP address of the connection device you use, the time of use, the browser used, browsing and clicking data records, etc. TinTint’s website will identify the browser of individual connections and summarize the web pages that users' browsers have viewed on TinTint‘s website. Unless you are willing to provide your personal information, the TinTint’s website will not and cannot associate this record with you.


After obtaining your prior consent or registration and login, TinTint’s website will send commercial information or emails to you.TinTint’s website will clearly indicate that it is sent by TinTint’s website and provide you with methods and instructions to stop receiving such information or emails at any time.


7.  Data Security

7.1  Your personal information, account, and password on TinTint will be protected by multiple measures. Our website uses the best technology to ensure the security of your personal information. Currently, data transmission encryption is performed using the Secure Sockets Layer (SSL) mechanism (2048 bit), and a firewall is installed to prevent illegal intrusion, thereby preventing unauthorized access to your personal information. Personal information that you voluntarily provide in blog posts, discussion forums, message boards, and other online interactive services is not within the scope of TinTint's privacy policy.


7.2  Please keep your personal account and password safe. After using any service on TinTint, be sure to log out of your account. If you are using a computer with others or using a public computer, be sure not to use the automatic remember account function and remember to close the browser window to prevent others from using your account or accessing your personal information. When you discover that your account has been stolen or any security issues arise, you can contact us through the 'Contact Us' page, and we will provide assistance as soon as possible. If your account password is stolen and TinTint cannot determine whether it is being used by you, our company is not legally responsible for any damages incurred.


8.  Trading Behavior

8.1  The mail-order service provided by TinTint website is for personalized product customization and sales on behalf of the consumer. Each product is personalized and not mass-produced, therefore, the service does not provide a 7-day appraisal period for online shopping. Consumers agree to complete the purchase process after designing and confirming the final draft, reading the terms of service, and making the payment. Orders cannot be canceled arbitrarily. If the company deems it inappropriate or causes damage to the company, the company may refuse to continue the transaction and the related fees (such as handling fees) incurred by canceling the order will be borne by the consumer.


8.2  The copyright of products purchased fromTinTint that are not self-edited belongs to the product author.TinTint is not responsible for disputes or issues arising from the content of the product. TinTint is only responsible for the shopping process and product printing and packaging.


8.3  When completing the shopping process and placing an order, you confirm that the order information you have provided is correct, including but not limited to the recipient's name, delivery address, contact number, invoice title, unified business number, product specifications, and quantity. TinTint is not responsible for any incorrect information provided by the customer. The electronic order form generated during the ordering process is the basis for the order content.


8.4  If you encounter missing pages, dropping pages, binding errors, or other issues that can be attributed to the company and are not caused by intentional human damage before using the product, you may request a resolution within 7 days after receiving the product. The company will provide a resolution based on your feedback and confirmation of the cause.


8.5  In addition to the services used by paid members, the company reserves the right to add or modify storage space. The company will periodically backup data and files used on the TinTint website, but is not responsible for data that has been deleted or backup failures.


9. Limitation and exclusion of advertising liability

Without the express written consent of TinTint, no advertising messages may be posted on this website. Any advertising content, display samples, or promotional messages posted on this website are provided by the advertiser or service provider. Any transactional behavior between consumers and advertisers or service providers is unrelated to TinTint.


10. Protection of Intellectual Property Rights

10.1 The software or programs used by TinTint and all content on the website, including but not limited to works, images, files, information, data, website architecture, website layout, web page design, are all intellectual property owned by TinTint or other rights holders in accordance with the law, including but not limited to trademark rights, patent rights, copyright, trade secrets, and proprietary technologies. No one may use, modify, reproduce, publicly broadcast, adapt, distribute, publish, perform, reverse engineer, decompile, or disassemble them without permission. If you wish to quote or reprint the aforementioned software, programs, or website content, you must obtain formal written authorization from TinTint or other rights holders in accordance with the law.


10.2 The copyright of the objects used in TinTint editing software and website, including but not limited to images, text, layout, style, stickers, belongs to TinTint. The uploaded photos, text, and images generated by the consumer editor belong to the original maker of the editor, and both parties shall bear legal responsibility for the information source and copyright provided by them. You acknowledge and agree that the content (such as photos, images, and text) used in the product you created is not owned by a third party, and if there is any illegal or infringing behavior, the consumer shall bear the liability for damages and has no objection to it.


10.3 TinTint will do its best to ensure the security of all personal and file data, and will not allow them to be disseminated or leaked. If there is any infringement of intellectual property rights on TinTint's website, please provide the details of the infringement and contact information, and attach a true statement and a declaration of legitimate intellectual property rights, and contact TinTint via email at 'mail@tintint.com'.


11. Authorization to TinTint

By placing an order through our service and making payment, you authorize TinTint to print the product(s) you created on our website, without the need for a separate written agreement.


12. Special Authorization

12.1 You agree that all content published on TinTint represents your personal views and actions, and agree to bear all related responsibilities. The company is not responsible for any liability.


12.2 You agree that all content published on TinTint represents your personal views and actions, and agree to bear all related responsibilities. The company is not responsible for any liability.


12.3 As delivery is necessary for the transaction process using this service, you agree and authorize TinTint to provide the necessary personal information for delivery (such as the recipient's name, delivery address, contact number, etc.) to the shipping carrier.


13. Refusal or Termination of Your Use

Your actions on TinTint must comply with the terms of service and legal regulations. If you violate the law or engage in inappropriate behavior, the Company may terminate your account usage rights at any time, and you will be responsible for legal liability.


14. Privacy Policy Revision

In response to changes in the market environment and government policies and regulations, TinTint may revise its Terms of Service from time to time. When there are significant modifications to the relevant provisions, TinTint will post a notice on its website to inform users of the changes.

If members have any questions about TinTint's privacy statement or any other matters related to personal information, they can contact us using the 'Contact Us' section or email us at 'mail@tintint.com', and we will respond to their inquiries as soon as possible.


15. Governing Law and Jurisdiction

The interpretation and application of this Agreement, and any disputes arising from or in connection with this Agreement, shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan), and the Taipei District Court shall be the court of first instance having jurisdiction over the matter.

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